Simply browse our collection, add items to your cart, and proceed to checkout. You can pay via UPI, credit/debit card, net banking, wallets, or cash on delivery. Once your order is confirmed, you will receive an email and SMS with your order details.
Standard delivery takes 5–7 business days across India. Express delivery (available in select metro cities) takes 2–3 business days. Orders are dispatched within 1–2 business days of order confirmation.
Yes! We offer free standard shipping on all orders above ₹2,000. For orders below this amount, a nominal shipping fee is charged based on your location and order value.
We offer a 30-day return window from the date of delivery. Items must be unused, in original condition, and with all tags and packaging intact. Once we receive and inspect the returned item, your refund will be processed within 5–7 business days to your original payment method.
We accept all major payment methods including UPI (Google Pay, PhonePe, Paytm), credit and debit cards (Visa, Mastercard, RuPay), net banking, popular wallets, and cash on delivery (COD) for eligible orders.
Each product comes with specific care instructions on its label. As a general guide: hand-wash or dry-clean delicate textiles, avoid direct sunlight for prolonged periods, and store in a cool, dry place. For block-printed fabrics, wash separately for the first few washes.
Yes, we offer customisation on select products including monogramming, custom sizing, and bespoke colour combinations. Please reach out to us at hello@rosamysticaindia.com with your requirements and we will guide you through the process. Custom orders typically take 2–3 weeks.
Absolutely! We work with boutiques, interior designers, hospitality brands, and corporate gifting teams. For wholesale enquiries, please email us at hello@rosamysticaindia.com with your requirements and expected quantities. We offer attractive pricing for bulk orders.
Once your order is dispatched, you will receive a tracking ID via email and SMS. You can use this ID to track your shipment on our courier partner’s website, or view the status directly in your order history on our website.
You can reach us via email at hello@rosamysticaindia.com, call us at +91 98765 43210, or use the contact form on our website. Our support team is available Monday to Saturday, 10:00 AM – 6:00 PM IST. We aim to respond within 24 hours.